Manicure Mondays

Retail at Christmas

♡ Christmas is creeping up again, and oh my god work gets stressful at this time of year. Anyone who works in retail will understand these 12 things! So for reference to some of these, I work for Fossil. A popular brand you should know!

♡ First of all, can I just point out, if it was up to me I wouldn’t go up to people every five minutes just to find out if they’re okay or ask them “are you looking for anything in particular?”. Yes I understand you’re “just browsing” I get paid to ask you okay please don’t ignore me or be abusive.


♡ Next, the Christmas music. I am already suffering. I cannot deal. It has been on the playlist since just after Halloween, really? November??? I’m pretty sure I know every word to Michael Buble’s album now and the weird, creepy remixes to Santa claus is coming to town.


♡ The late nights, ugh, I can’t deal with those either. Since I work in the busiest shopping centre in the country, it’s torture. For some reason, they feel the need to be open until 11:00pm. Even last minute shoppers wouldn’t be out that late surely, don’t you miss your bed? Paid to do nothing, time just drags…


♡ As much of a happy person that I am, I’m not one of those fake sales assistants who has a fake voice and everything just to give good customer service, I genuinely am a happy person but when someone comes in.. grumpy that THEY have left their Christmas shopping to the last minute, but blame me because they cannot find what they wanted? I’m sorry but at 9:59 on Christmas Eve, what are you expecting to find apart from old styles and having to buy watches & jewellery from the cabinets? All the good styles are GONE. gone, gone, gone. This is not my fault.


♡ The puncture in my heart I feel when someone asks me if I can gift wrap. I love it but I hate it. Customers are always so fussy and then I just think to myself, well… take it home and do it yourself maybe? My free service and labour should be more appreciated really.

gift wrap.gif

♡ Okay, this one probably irritates me the most. It’s a week before Christmas & the amount of people who come in and ask is there any sales on high end items under £100? I’m sorry, what? Please don’t give me a dirty look because we aren’t practically giving stuff away. Also, relating to this; when guests march in with their phones at the ready.. looking for a certain item, the minute they see the price of it in our shop, costing like £20 more? They have the cheek to call me over just to let me know that. (baring in mind, if you get retail, you’ll know everything has an official retail price, it isn’t down to me if another store has a sale)


♡ Clumsy customers. Wow oh wow. Yes children can be clumsy, everyone can. But the other day, a grown man walked in to look around, he was at least 40 and was with his children. He had an ice-cream and he dropped THE WHOLE THING. Guess what he did next? Not only did he drop it right in front of my face, he did not apologise, he smiled and walked out with an awkward look on his face. Really man? Really. I’m left with the joys of having to mop/clean it up.


♡ I looove Christmas displays (not tinsel, tinsel is SO tacky, sorry I’m a grinch when it comes to that stuff). All of the pretty signs, stickers, glitter and Christmas sparkle. I love it. The part that annoys me is going home and finding glitter in my ears, my hair, my face, just everywhere. Glitter is so stubborn.


♡ I am permenantly tired. Any sales assistant, manager, supervisor or whatever job title. Anyone who works in retail at this time of year will understand it feels like I haven’t slept throughout December, and I probably won’t properly until February.


♡ My jaw aches from smiling so god damn much. Why am I such a happy person? Well, I mean that’s a good thing but seriously, my jaw kills from constantly smiling at everyone that walks in and laughing so much.


♡ I don’t know if it’s the way I look or what? People ALWAYS ask me “do you work here?” I think to myself god, I know I look 12 but yes, I work here. I suppose it doesn’t help that we don’t have a specific uniform at work, it’s just casual but not rough looking. So we just look like everyone else really. The only thing that makes us stand out is our work lanyards. I really get asked this question too much though.


♡ Last but not least, people walk into the shop, baring in mind it is called ‘Watch Station’.. and they ask ‘do you have any watches?’ of course, I have a sense of humour so I laugh with them because most of the time they aren’t being serious, however, it’s still annoying!


♡ Anyway, enough of my irrelevent gifs and rants, just to point out, I don’t mean to offend anyone with these, it was just a bit of fun.

With love,

C x

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  • Reply melaninmommie

    There aren’t enough words in the dictionary to describe how much I hated working retail during the holidays! I definitely feel your pain! Love the GIFs!

    December 16, 2016 at 2:52 am
    • Reply Charlie-Anne

      It’s fun most of the time, just a few stressful moments😂

      December 17, 2016 at 11:28 am
  • Reply Tallulah Rose

    I love these GIFs 😂

    December 28, 2016 at 9:52 pm
  • Reply anoceanglimmer

    I feel your pain! I don’t think customers understand how stressful it can be. We’ve also got our own lives. I hate those people who the week of Christmas expect you to have EVERYTHING in stock! I’ve had countless angry customers because we don’t have what they want.

    Gemma |

    December 30, 2016 at 9:35 pm
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